Intelligent Retention Features That Actually Work

Personalized flows, automatic payment recovery, and real-time alerts: All in one platform.

ChurnCut otter mascot in business attire pointing to a feature dashboard
Cancellation Flows

Personalized Cancellation Flows

ChurnCut segments users by LTV, plan type, tenure, and cancellation reason to deliver the right offer at the right time, using intelligent interventions based on why they're actually leaving.

  • Segment by customer value, plan type, and lifecycle stage
  • Match offers to cancellation reasons automatically
  • A/B test flows to optimize retention rates
  • See which offers work for which segments
Animated demonstration of ChurnCut personalized cancellation flow showing customer segmentation and targeted retention offers
ChurnCut real-time alert notification showing customer cancellation attempt with risk level and recommended action

Get Real-Time Alerts Before They Cancel

Most companies only react after a customer cancels. ChurnCut alerts you in real-time when users attempt to cancel, even if they don't complete the process.

You'll be notified when:

  • A customer starts the cancellation flow
  • High-value customers show cancellation intent
  • At-risk customers need immediate attention
Unique Feature

Recover Failed Payments Automatically

When a primary payment method fails, ChurnCut automatically charges alternative payment methods on file. This is the feature no competitor offers, and it recovers 50%+ more revenue than traditional dunning emails alone.

Animated demonstration of ChurnCut automatic failed payment recovery charging alternative payment methods to prevent involuntary churn
ChurnCut analytics dashboard showing churn motivators breakdown with MRR impact and cancellation reasons by category

Understand Why Customers Leave

Stop guessing why customers churn. ChurnCut captures structured feedback at the moment of cancellation, giving you actionable insights to improve your product and reduce future churn.

Analytics You'll Track:

  • Retention rate at cancellation flow
  • MRR saved vs. lost
  • Offer acceptance rates by type

Offers tailored to your customers

Not every retention problem needs a discount. ChurnCut's smart offer engine gives you multiple intervention options, from subscription pauses to live support calls, matched to the customer's specific situation.

Animated demonstration of ChurnCut smart offer engine showing personalized retention offers like subscription pauses, discounts, and support options

Ready to Stop Losing Revenue to Churn?

Start recovering revenue today with intelligent retention automation.

ChurnCut otter mascot holding a bag of revenue - friendly mascot encouraging you to start your free trial